Shop Policies

Shop Policies

Processing Time
Orders are typically processed within 1-14 business days. For specific details, please refer to the processing time displayed at checkout or in your order confirmation email.

Estimated Shipping Time
All orders are shipped via USPS and UPS.

• North America: Estimated delivery time is 3-10 days.
• Items marked “delivered” by USPS and UPS are considered delivered for the purposes of refunds and cancellations.

Shipping FAQ

• Do you ship internationally?
  Yes, we are proud to offer worldwide shipping!

• What should I know about my shipping address?
  Please ensure that your shipping address is accurate and up-to-date. If you need to make changes, we will do our best to accommodate your request; however, once processing begins, your shipping label may be created, and changes might not be possible. In such cases, please contact USPS with your tracking number to reroute your package.

• What if my item isn’t delivered?
  If your order is not delivered due to an inaccurate shipping address, please email us at vibesofpositivity@yahoo.com, and we’ll assist you with reshipment. Note that the customer is responsible for any additional shipping costs.

Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Please be aware that delays due to customs are beyond our control.

Returns, Exchanges, & Cancellations
Currently, we do not accept returns, exchanges, or cancellations. If you experience any issues with your order, please contact us at vibesofpositivity@yahoo.com within 10 days of delivery, and we’ll work to resolve your concerns.